Cookie Policy

Cookies are small text files placed on your device when you visit a website. They help the site remember choices you make, keep you signed in, and deliver faster, more personalized experiences. On High 5 Casino, cookies also help protect accounts, measure site performance, and show relevant promotions.

This Cookie Policy explains the types of cookies we and our partners use, how they affect your experience, and how you can manage them. For general information about our site, see the High 5 Casino homepage.

How cookies improve site functionality, security, and performance

We use cookies to make the site work better for you, without collecting more personal data than needed. Examples you’ll notice right away:

• Essential cookies let you sign in, keep items in your session, and use secure parts of the site.
• Security cookies help detect and prevent fraud, stop unauthorized access, and protect your account.
• Performance cookies measure page load times and errors so we can fix issues and speed things up.
• Functional cookies remember your display choices, language, and currency preferences, including USD, so the site feels consistent.

These cookies focus on reliability and speed, and they keep basic features running smoothly. Turning off essential or security cookies may prevent you from logging in or completing transactions.

Personalization and analytics — what you get, and how it works

We use analytics cookies to understand how players use the site, which games are most popular, and where improvements are needed. This helps us offer better game selections, optimize load times for popular titles from providers like Evolution Gaming, NetEnt, and High 5 Games, and tailor offers to player interests.

Personalization cookies make promotional messaging more relevant. For example, cookies can help us show promotions such as the 200 Gold Coins welcome offer at the right time, without increasing what we collect about you. These cookies do not guarantee any outcome, and all promotions remain subject to Terms and Conditions.

Marketing cookies and third parties

We, and third parties, may place marketing cookies to measure ad performance, deliver tailored ads, and prevent showing the same ad repeatedly. Partners may include advertising networks, social platforms, and analytics vendors. Third parties that provide games, payment services, or analytics—such as Apple Pay, Trustly, Skrill, Visa, and MasterCard, and game providers listed on our site—may also place cookies when you interact with their services.

Third parties operate under their own privacy policies. If you want to manage ad personalization across services, you can use the choices provided by those vendors or industry tools that manage ad preferences.

Types of cookies you may encounter

Session cookies

• Active only for the duration of your visit and deleted when you close your browser. They power core features like login sessions and game play continuity.

Persistent cookies

• Remain on your device for a set period and help remember preferences, language, or which offers you’ve already seen.

Essential cookies

• Required for basic site functions and account security. Disabling these may stop critical features from working.

Functional cookies

• Store preferences and personalize your experience, such as display settings and currency selection.

Performance cookies

• Collect anonymous usage data to help us improve site speed and reliability.

Marketing cookies

• Track visitors across sites to build profiles for advertising and measure campaign effectiveness.

How cookie consent works on our site

When you first visit, a cookie banner explains the categories we use and asks for your consent when required by law. You can accept all cookies, reject non-essential categories, or customize your preferences. Consent is logged and can be changed at any time.

We treat essential cookies as necessary for the site to function and do not require opt-in. For other categories, we rely on your affirmative choice where applicable.

Manage, disable, or delete cookies

You control cookies through your browser and device settings. Common steps include:

• Open your browser’s settings or preferences.
• Find the privacy or security section labeled cookies or site data.
• Block third-party cookies, clear existing cookies, or remove cookies for specific sites.

If you block or delete cookies, some features may stop working. Examples include:

• You may need to sign in each time.
• Payment or checkout flows may not complete.
• Personalized promotions and saved preferences may not appear.

If you use multiple devices, update settings on each one. For more tailored guidance, contact our support team.

Third-party links, games, and payment partners

High 5 Casino hosts content and services from partners, including game studios and payment processors. Those partners may set their own cookies when you play their games, use a payment method, or visit a linked page. We do not control those cookies and recommend reviewing partner privacy policies if you want to limit their tracking.

Software and services that may set cookies on our site include providers such as IGT, Evoplay, NetEnt, Relax Gaming, Evolution Gaming, and others listed on our platform. Payment partners like Apple Pay, Bank Transfer services, Discover, MasterCard, Skrill, Trustly, and Visa may also place cookies during transactions.

Retention periods and cookie lifetimes

Cookie lifetimes vary by purpose. Session cookies expire when you close your browser. Persistent cookies can last from a few days to a couple of years depending on their role. We retain cookie-related records as needed for security, analytics, and legal compliance, and to improve the site.

Policy updates and how we notify you

We may update this Cookie Policy to reflect changes in laws, technology, or business practices. Changes will be posted here with a new “Last updated” date. Material changes that affect how we use personal data will be communicated more prominently on the site or via email when required.

Last updated June 17, 2026.

Questions, requests, or privacy choices

If you have questions about cookies, or you want to exercise privacy choices, contact our support team by email at support@high5casino.com. You can also reach us through the site’s FAQ or live chat for help configuring cookie settings or understanding how preferences affect your account.

Our site use is also governed by Terms and Conditions and our Privacy Policy, which explain broader data practices and player obligations. If you need assistance with those, contact support and we’ll point you to the right place.