Sweepstakes Rules

High 5 Casino sweepstakes are open to natural persons who are at least 21 years old and physically located in the United States, except where state law prohibits participation. You must have full legal capacity to enter into sweepstakes agreements, and entries from business entities are not permitted. High 5 Casino reserves the right to limit participation in any promotion where eligibility is restricted by law.

Players located in the following states are excluded from participating in sweepstakes promotions: Arizona, California, Connecticut, Delaware, Idaho, Kentucky, Louisiana, Maryland, Michigan, Montana, New Jersey, Nevada, New York, Pennsylvania, Rhode Island, Tennessee, Washington, West Virginia. All promotions are void where prohibited by law.

Account registration, one-account rule, and basic requirements

To play with Sweeps Coins you must register a single account using accurate, current information. One account per person, household, address, email address, phone number, and payment method is permitted. Multiple accounts, shared accounts, or accounts opened to get around eligibility or bonus limits will be closed and all associated funds, Sweeps Coins, and prizes will be forfeited.

During registration you must provide a valid email address, date of birth, and other required personal details. You are responsible for maintaining secure login credentials, and for all activity that occurs under your account.

How to obtain “Sweeps Coins” — free methods and purchase options

Sweeps Coins are the sweepstakes currency used for qualifying sweepstakes games and prize redemptions. High 5 Casino credits Sweeps Coins via several automatic methods, and no purchase is necessary to receive Sweeps Coins or to participate where applicable.

Common ways to obtain Sweeps Coins:

• Welcome no-deposit bonus — automatic credit of 3 Sweeps Coins, plus 400 Game Coins and 300 Diamonds on signup.
• Daily login credit — automatic 1 Sweeps Coin credited each eligible day you log in.
• Purchase bundles — example: a $29.99 purchase includes 52 Sweeps Coins, plus additional Game Coins and Diamonds, and 1 Sweeps Coin daily for five days.

Free entry options are available at all times via the welcome no-deposit bonus and daily login credits. If a promotion includes other free-entry options or a mail-in alternative, the rules for that promotion will describe the method and deadlines. No purchase is necessary to participate in sweepstakes promotions where a free-entry method is provided.

How sweepstakes promotions operate

Sweeps Coins allow you to play specially marked sweepstakes games. Game outcomes are determined by certified random number generators or live dealer processes provided by reputable software partners, including Evolution Gaming, NetEnt, IGT, High 5 Games, and others. Game Coins are for fun play only and cannot be redeemed for cash.

Promotions are credited automatically when you meet the qualifying action for the promotion—signup, purchase, login, or other specified activity. Each promotion lists its eligible games, playthrough requirements, expiration, and any other conditions. All promotions are subject to the full Terms and Conditions.

Wagering, contribution rates, and redemption thresholds

Sweeps Coins used for play are subject to playthrough requirements before you may request redemptions. Typical wagering rules include:

• Welcome no-deposit Sweeps Coins — 1x wagering requirement.
• Daily login Sweeps Coins — 1x wagering requirement.
• Purchase-awarded Sweeps Coins — 5x wagering requirement.

Game contribution toward wagering:

• Slots contribute 100 percent toward Sweeps Coins wagering requirements.
• Table games and other non-slot games contribute at reduced rates, not exceeding 20 percent.

Redemption minimums and processing:

• Gift card redemptions require a minimum of 50 Sweeps Coins.
• Cash redemptions require a minimum of 100 Sweeps Coins.
• Redemptions are processed within 1-5 banking days via third-party services, subject to successful account verification and any partner processing times.

Sweeps Coins expire after 60 days of account inactivity. Game Coins are non-redeemable.

Account verification and payout requirements

All cash redemptions require verification before a payout is issued. Verification may include, but is not limited to:

• Government-issued photo ID showing name and date of birth.
• Proof of address, such as a utility bill, bank statement, or government correspondence dated within a reasonable timeframe.
• Payment method verification, including confirmation of the account or card used for deposits, and additional checks for third-party processors.
• A selfie or live photo for identity confirmation, where required.

Verification must be completed before prize payments are released. Verification reviews typically take up to a few business days, and payouts are then sent within the stated 1-5 banking day window by our third-party payment processors. High 5 Casino may request additional documentation at any time to meet regulatory, anti-money laundering, or fraud-prevention obligations.

Prohibited activities, fraud prevention, and monitoring

High 5 Casino enforces strict rules to protect players and the integrity of sweepstakes. Prohibited activities include:

• Creating, using, or maintaining multiple accounts to exploit promotions.
• Collusion, sharing accounts, or coordinating play to manipulate outcomes.
• Using bots, scripts, unauthorized third-party software, or any device to modify or influence game results.
• Chargebacks, payment reversals, or attempting to abuse refunds to circumvent rules.
• Falsifying personal information, documents, or device identifiers.

Fraud prevention tools and practices we use:

• Geolocation, IP address checks, and device fingerprinting to confirm your location and prevent access from restricted jurisdictions.
• Transaction and wagering pattern monitoring to detect irregular play.
• Automated and manual reviews of suspicious accounts.
• Cooperation with payment processors and law enforcement when appropriate.

If prohibited activity is detected, High 5 Casino may restrict play, withhold Sweeps Coins, suspend or close accounts, and forfeit prizes or balances.

When accounts may be suspended or disqualified

Accounts may be suspended, restricted, or permanently closed for reasons that include, but are not limited to:

• Failing verification requests, or providing false or incomplete verification documentation.
• Being under the minimum age of 21, or otherwise failing eligibility checks.
• Residence in excluded states or locations where promotions are not permitted.
• Multiple accounts, bonus abuse, collusion, or use of prohibited software or services.
• Attempting to exploit technical bugs or promotions, or engaging in fraudulent behavior.
• Chargebacks, payment disputes, or suspicious financial activity.

When an account is suspended, players will receive notice and a reason for the action where practicable. For disputes, you may be asked to provide additional documentation. High 5 Casino reserves the right to disqualify entries and reclaim Sweeps Coins or prizes if rules are breached.

Responsible play, privacy, and support

High 5 Casino encourages responsible play. If you feel your play is becoming problematic, use account tools such as deposit limits, session reminders, self-exclusion, or contact customer support for help. Support options include a searchable FAQ, live chat, and email at support@high5casino.com.

We protect personal data in accordance with applicable privacy policies and legal obligations. Personal information collected for registration and verification is used to confirm identity, process payments, prevent fraud, and comply with regulatory requirements.

Important legal notes and terms

All promotions, including Sweeps Coins credits, are subject to the official Terms and Conditions. Promotions are void where prohibited by law, and High 5 Casino reserves the right to modify, suspend, or cancel any promotion at any time for legal, technical, or operational reasons. Sweeps Coins and Game Coins are administered as described in the Terms and Conditions, and all decisions by High 5 Casino regarding eligibility, redemption, or disputes are final unless otherwise required by law.

For an overview of the site and partners, see our High 5 Casino review. If you have questions about a specific promotion, bonus terms, or your account status, contact support via live chat or email at support@high5casino.com.

These rules are written to be clear and user-friendly. Please review the full Terms and Conditions before participating in any sweepstakes promotion.